At GAONENG, we are committed to ensuring your satisfaction with every purchase. We take pride in offering high-quality products and excellent customer service. If you are not fully satisfied with your order, please review the return information below.
Please Note:
This return policy applies only to the products purchased directly from GAONENG.shop.
Shipping Fee:
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Return Conditions:
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You may request a return within 30 days from the date you received your product.
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Returned items must be unused, unopened, and in resellable condition. If you believe your product is defective, please contact our customer service team for assistance before initiating a return.
If you have any questions, please contact us at:
📧 sales004@gaonengbattery.com